Technical Support

Technical Support

Customer Care

Technical Support

EVIDENT is committed to providing the very best technical support.

>>> Service&Support for EVIDENT Life Science Products (Light Microscopy)
>>> Service&Support for EVIDENT Materials Science Products (Light Microscopy)

EVIDENT Technology Center Europe GmbH Technical Support offers second line Service&Support for EVIDENT Products. Our Technical Support is available during normal business days via e-mail, fax and telephone. We will reply to your questions within 24 hours of being contacted.


Trouble-shooting, lists of compatible drivers, and more. More details

Live Online Support in Germany

To be authorized to use EVIDENT Technology Center Europe GmbH’ Live Online Support you must follow the steps descibed here. More details

Support Request

Free support via e-mail or phone/fax is provided for the first 12 months / 15 month after initial installation. Please fill in the formular. More details

Support Anfrage

Für die ersten 12 Monate / 15 Monate nach der Installation besteht kostenfreier Support via Email oder Telefon/Fax. Bitte nutzen Sie das zugehörige Formular. More details

Support Review

We want to guarantee that our customer support service is constantly top quality. That’s why your opinion is highest priority for us. More details

Service AGB

Allgemeine Geschäftsbedingungen für Serviceleistungen an Systemen der Mikroskopie und industriellen Inspektions- und Meßgeräten More details

Service Warranty Policy

General Terms of Business for Services on Systems of Microscopy and Industrial Inspection and Measuring Devices More details